|
Welcome to the new home of ESS-QnC |
|
- A Quality & Compliance service division of ESS Software, providing solutions to help companies
streamline their IT development and service processes and taking
control over their technology assets. We partner with IBM Rational to
provide the best industries technologies and practices.
 |
We are committed to offer you ...
- The IBM Rational product services to help maximize
your investment in the products by minimizing the time and risk for the
sucessful deployment
- Quality Assurance Solution for product development
and testing with integrated solution with IBM Rational tools
- Compliance Solution for the ITIL Service Desk
principles compliance, builds on Rational Clearquest provides an
end-to-end for the development and operation support
- Business Process Automation Solutions that are
geared for the way you do business. Build on the solid foundation of
BPMSpace, an open source BPM platform and workflow engine
|
|
|
|
Simplify Work, Simplify Life |
Gain a little space for yourself, and your company. Powered by
IBM Rational ClearQuest, simplify Leave Management and simplify IT
Service Desk are essential solutions that let you focus on the
performance aspect of your business.
These applications do wonders in managing routine tasks around the
workplace. From the automation of e-mail notifications to ticket
routing, KPI monitoring and managing other desk-related matters, what
this ultimately does is present you with many ways to streamline IT
support processes.
|
|
To have some hands on experience ...visit our EVAL SITE
"Desk Manager - Kelvin Tang" Login
User ID : ktang
Password : password
"IT support staff - David Low " Login
User ID : dlow
Password : password
Use the above accounts to login to the system.
-
For eLeave, pick "eLeave" from the Database dropdown list.
-
For Service Desk, pick "deskj" from the Database dropdown list
|
|
|
